Privacy Policy
Last Updated: April 15, 2023
Introduction
Pool Clean ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website personalras.com or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us when you:
- Fill out forms on our website, including service requests, contact forms, or subscription sign-ups
- Communicate with us via email, phone, or any other medium
- Provide feedback or testimonials
- Schedule maintenance or repair services
Personal Information
The personal information we may collect includes:
- Name, address, email address, and phone number
- Property information related to your aquatic environment
- Service history and preferences
- Payment information (we do not store complete credit card details)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address, browser type, operating system
- Pages you view and links you click
- Time spent on pages and how you navigate our website
- Referring website or source that led you to our site
We collect this information using cookies, web beacons, and similar technologies. See our Cookie Policy for more information.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and fulfilling service requests
- Communicating with you about appointments, services, and promotions
- Sending administrative information and service updates
- Responding to your comments, questions, and requests
- Analyzing usage patterns to enhance user experience
- Protecting against fraudulent or unauthorized transactions
- Complying with legal obligations
Sharing Your Information
We may share your personal information with:
- Service providers who perform services on our behalf (e.g., payment processing, customer service)
- Professional advisors such as lawyers, accountants, and insurers
- Regulatory authorities, government agencies, or other third parties when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pool Clean
1234 Waterside Drive
Miami, FL 33101
Phone: (800) 555-7890
Email: privacy@personalras.com